This Privacy Policy describes how Saqer KSA Maps (“we,” “us,” or “our”) handles information when you use our mobile application and related support website (the “Service”).
1. Who we are
Saqer KSA Maps is a navigation and tourism guide focused on cities in Saudi Arabia. For privacy questions, contact us at info@travelmaps.com.
2. Information we collect
Depending on how you use the Service, we may process:
- Location data. With your permission, the app may access your device location to show your position on the map, search nearby places, and calculate routes. You can revoke location access in your device settings at any time.
- On-device content you create. Notes and photos you attach to places are stored on your device. They are not uploaded to our servers as part of the current Service.
- Support communications. If you email us, we receive the content of your message and any contact details you include.
- Technical and map service data. Map display, search, and routing may be provided by third-party mapping providers (such as Mapbox). Those providers may process technical data needed to deliver their services (for example, approximate location for map tiles, search queries, and route requests), subject to their own policies.
3. How we use information
We use information to:
- Provide map, search, and routing features
- Respond to support requests
- Maintain, secure, and improve the Service
- Comply with applicable law
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers that help operate the Service (including map and routing providers), only as needed to perform their functions
- Authorities when required by law or to protect rights, safety, and security
5. Data retention
Notes and photos you save in the app remain on your device until you delete them or remove the app. Support emails are retained only as long as needed to resolve your request and meet legal or operational needs. Map provider processing is governed by those providers’ retention practices.
6. Security
We take reasonable measures to protect information involved in providing the Service. No method of transmission or storage is completely secure. Please protect your device with a passcode or biometric lock.
7. Children’s privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps.
8. Your choices
- Control location access through your device settings
- Delete notes and photos within the app or by uninstalling the app
- Contact us to ask questions about this policy
9. International users
The Service is designed for use in Saudi Arabia and may be accessed from other locations. If you use the Service from outside Saudi Arabia, your information may be processed in countries where we or our providers operate.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the Service after changes means you accept the updated policy.
11. Contact us
For privacy-related requests or questions:
Email: info@travelmaps.com